How To Fix: Unable To Communicate With The Server Nintendo Switch

Nintendo Switch: How to Fix “Unable to Communicate With The Server” Error

Nintendo Switch: How to Fix

News: The Nintendo Switch, a widely embraced gaming console crafted by the renowned Japanese company Nintendo, has encountered a prevalent problem lately. A number of users have found their Nintendo Switch incapable of establishing communication with the server. In this article, we will delve into the causes of this issue and explore diverse strategies to rectify it.

What Does “Unable To Communicate With The Server” Mean In Nintendo Switch?

Upon encountering the error message “Unable to communicate with the server” on your Nintendo Switch, it typically signifies either a network connectivity issue or the server being occupied. This specific error code, 2137-8056, is a frequent occurrence when attempting to download games or access the Nintendo e-shop.

Why Are You Unable To Communicate With The Server In Nintendo Switch?

There are several possible reasons why you might be unable to communicate with the server on your Nintendo Switch, including:

  1. Cached data: The cache on your Nintendo Switch may not have been cleared, causing issues with the server communication.
  2. Server downtime: The server itself may be experiencing downtime or technical difficulties.
  3. Network connection: There could be issues with your network connection, such as a weak or unstable signal.
  4. Outdated console software: If your Nintendo Switch is not updated to the latest software version, it may encounter compatibility issues with the server.
  5. Server glitch: Occasionally, there may be a bug or glitch within the server itself, causing communication problems.

Fix 1: Clear The Cache

To fix the issue, you can start by clearing the cache on your Nintendo Switch. Follow these steps:

  1. Go to the system settings from the home menu of your console.
  2. Select the system option and navigate to the formatting option.
  3. Choose the reset cache option and confirm your action by selecting the user ID associated with the cache you want to clear. Please note that this will delete any saved IDs, passwords, and other cached data.

Fix 2: Enter The DNS Settings Manually

Another solution is to manually enter the DNS settings on your Nintendo Switch. Here’s how:

  1. Access the settings menu on your console.
  2. Navigate to the internet settings and select your network from the registered networks.
  3. Click on the change settings option and go to the DNS settings.
  4. Choose the manual option and select the Primary DNS.
  5. Press the B button continuously to clear the existing DNS.
  6. Enter the Secondary DNS as and click on the Ok button.

Fix 3: Reboot Your Nintendo Switch Console

Sometimes, simply rebooting your Nintendo Switch console can resolve the issue. Follow these steps:

  1. Press and hold the power button for more than three seconds to turn off the console.
  2. Wait for a few minutes and then press the power button again to turn it back on.
  3. Check if the issue has been resolved.

Fix 4: Turn The Airplane Mode On And Off

Turning on and off the airplane mode can also help in resolving the issue. Here’s how:

  1. Go to the system settings on your Nintendo Switch.
  2. Select the Airplane mode option.
  3. Press the A button to turn it on and wait for a few minutes.
  4. Press the A button again to turn it off.

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Fix 5: Update Your Nintendo Switch Console

Make sure your Nintendo Switch console is updated to the latest software version. To check for updates, follow these steps:

  1. Access the system settings menu on your console.
  2. Look for the system updates option.
  3. If there are any updates available, download and install them.
  4. This may help resolve the issue with the Nintendo e-shop not working.

Fix 6: Check Your Network Connection

Make sure your network connection is stable and operating without issues. If you suspect any problems with your current network, consider switching to an alternative network connection.

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Fix 7: Restart Your Network Devices

Occasionally, network-related problems can be resolved by restarting your network devices, including the Wi-Fi modem, router, or dongle. To do this, simply power off these devices, wait a few seconds, and then power them back on. Afterward, reconnect them to your Nintendo Switch console.

Fix 8: Move The Console Closer To Your Router

In the case of a weak or unstable internet connection, consider relocating your Nintendo Switch console closer to your router or modem. This adjustment can bolster the network connection and potentially address the problem.

Fix 9: Contact The Support Team

Should none of the previously mentioned solutions prove effective, it’s advisable to contact Nintendo’s support team for assistance. Their expertise can offer additional guidance and facilitate the troubleshooting process.

To sum up, the “Unable to communicate with the server” error on the Nintendo Switch can stem from various factors, such as cached data, outdated console software, network problems, or server hiccups. By adhering to the recommended solutions, including clearing the cache, manually configuring DNS settings, updating the console software, and ensuring a stable network connection, you can effectively address this error and restore access to the Nintendo e-shop and online gaming services.


Q: How long does it take to clear the cache on Nintendo Switch?

A: Clearing the cache on Nintendo Switch is a quick process and should not take more than a few minutes.

Q: Will updating my Nintendo Switch console delete my saved data?

A: No, updating your Nintendo Switch console should not delete your saved data. However, it is always recommended to backup your data before performing any updates.

Q: Can I fix the “Unable to communicate with the server” error without contacting the support team?

A: Yes, you can try the suggested fixes mentioned in this article. However, if none of them work, contacting the support team might be necessary for further assistance.

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