How to Fix / Solve Unable To Contact Services on Star Citizen

How to Resolve “Unable to Contact Services” Error in Star Citizen

How to Resolve 'Unable to Contact Services' Error in Star Citizen

News: If you’re an avid Star Citizen player, you might have encountered the frustrating error message “Unable to Contact Loadout Services” when trying to play the game. This error is not uncommon in online games and can be quite bothersome, but fear not! In this article, we will explore the reasons behind this issue and provide you with practical solutions to fix it.

What Causes the “Unable to Contact Services” Error in Star Citizen?

The “Unable to Contact Loadout Services” error in Star Citizen occurs when your game account fails to connect properly to the system, thus preventing access to the loadout services. This issue is primarily caused by a bug within the Star Citizen system. The developers are aware of this glitch and are actively working to rectify it. In the meantime, let’s explore some potential fixes that you can try to resolve this error.

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1. Change Servers

One possible solution is to switch servers and attempt to open Star Citizen. If the server you initially tried fails to load player data, try connecting to a different server and see if that resolves the “Unable to Contact Loadout Services” error. Sometimes, a simple server switch can do wonders.

2. Verify Game Package

Ensure that you have purchased a proper game package and not just a standalone ship. Access to loadout services is only granted to those with a game package. If you only have a standalone ship, consider getting a game package, and you should be able to play Star Citizen without any issues.

3. Check System Requirements

Verify that your system meets all the necessary requirements to play Star Citizen smoothly. Visit the Roberts Space Industries homepage, log into your account, and navigate to the “Play Now” section. Ensure that all the system requirements are met and marked with a green checkmark.

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4. Patience is Key

Many players have reported that the “Unable to Contact Loadout Services” error resolves itself after a brief period of waiting. This suggests that it is a temporary bug within the Star Citizen system. If all else fails, try waiting for a few minutes and then attempt to play the game again. The error may no longer persist.

5. Update Star Citizen

Make sure that you have the latest version of Star Citizen installed on your system. Check for any available patches or updates that you may have missed. If an outdated version of the game is causing the error, simply update Star Citizen through the launcher, and hopefully, the error will be resolved.

6. Reach Out to Star Citizen Support

If none of the above solutions work, don’t hesitate to contact the Star Citizen Support Team and report the bug. They are actively working to address these issues, and your input can be valuable in resolving them.

The “Unable to Contact Services” error in Star Citizen can be frustrating, but with these potential fixes, you can hopefully enjoy the game without any hindrances. Remember to try changing servers, verify your game package, check system requirements, exercise patience, update Star Citizen, and seek assistance from the support team if needed. Don’t let technical glitches ruin your gaming experience!


Q: How long does it usually take for the error to resolve itself?

A: The error typically resolves itself within a few minutes of waiting.

Q: Do I need to purchase a game package to access loadout services?

A: Yes, a game package is required to access loadout services. Standalone ships do not grant access.

Q: What should I do if none of the solutions provided work?

A: If none of the solutions work, contact the Star Citizen Support Team for further assistance.

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