How to Fix / Solve Steep Offline Mode Stuck Issue

How to Resolve the Steep Offline Mode Stuck Issue

How to Resolve the Steep Offline Mode Stuck Issue

News: Ubisoft’s hit sports video game, Steep, which was launched in 2016, still manages to enthrall gaming enthusiasts. For those dedicated Steep fans, encountering a persistent issue where the game remains stuck in offline mode can be incredibly frustrating. The error message reads, “Offline Mode: The Steep server is not accessible. You cannot initiate a new game or continue the INTRODUCTION phase when the server is unavailable. You will be redirected to the main screen.” Typically, this problem occurs when the game fails to establish communication with the server. In this article, we will delve into the causes of the Steep offline mode sticking problem and provide a detailed guide for troubleshooting.

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Why Does the Steep Offline Mode Get Stuck?

The Steep offline mode becomes unresponsive when specific components of the game are not accessible in offline mode. This situation arises when the game encounters difficulties in establishing communication with the Steep central server, which could be due to server maintenance, server downtime, or connectivity problems. Various factors can contribute to this issue, including:

1. Connectivity issues with your internet connection.
2. Troubles related to your gaming console.
3. Disruptions in the Steep game server’s functionality.
4. Complications associated with your Ubisoft account.
5. Network configuration settings misalignment within your gaming console.
6. Possible corruption of the Steep game files.
7. System-related complications.

By addressing these potential causes, you can resolve the problem and restore normal functionality to your Steep game.

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How to Fix the Steep Offline Mode Stuck Issue

The Steep offline mode sticking problem can result from various factors, and it may not affect all users universally. It could be more prevalent in specific gaming platforms or regions. Before delving into the troubleshooting steps outlined below, it’s advisable to connect with fellow users on community forums to check if they’re encountering a similar issue. Additionally, give your game a quick refresh to see if the error resolves itself. If the problem persists, follow these troubleshooting procedures:

1. Verify Your Internet Connection

A stable internet connection is vital for a seamless gaming experience. Ensure you verify both the speed and stability of your internet connection. Consider restarting your router, or if needed, switch to an alternative network, like mobile data or another service provider’s modem, to address any connectivity problems that may be affecting your gaming experience.

2. Check the Server Status

If your internet connection is working fine, check the working status of the server. The server issue may lie with the game station or the Ubisoft server. Verify both the game console and Steep game server status. You can check the Steep server status by visiting the relevant link. If there is a server issue, it should be resolved within two hours automatically. If not, proceed to the next step.

3. Check Game Console Network Settings

If you’re encountering connectivity problems in Steep, it’s possible that your network settings are causing the issue. To address this, check the Network Address Translation (NAT) status on your gaming console. Here’s how you can do it:

1. Access the settings on your gaming console.
2. Go to “General,” click on “Network,” and navigate to “Current Network Status.”
3. Under “Current Network Status,” click on the “NAT Type” field.

If the NAT type is anything other than “Open” or “Single Nat,” you will need to forward the port to your device. Consult the port details and configure them accordingly. Save the changes and restart the game. Following these steps should allow you to play Steep without encountering any further errors. If the problem persists, proceed to the next troubleshooting method.

4. Disable VPN and Proxy Servers

VPN and proxy servers can cause IP and location data mismatches, preventing the game from connecting to the right server. Disable any VPN or proxy servers and relaunch the game.

5. Delete Stored Data

Sometimes, the issue lies with a corrupted game file. Deleting the stored data can resolve unwanted connection errors and other technical issues. Access the Steep game settings, click on “System Storage,” and select “Saved Data.” Choose the option to delete the data. This will erase all the saved files for Steep. Reinstall the game fresh. If the problem persists, proceed to the next step.

6. Check Windows Firewall Settings

Windows Firewall settings may, for security reasons, automatically block certain traffic, leading to connectivity issues. To resolve this, you can adjust your Windows Firewall settings to allow your game console. Here’s how to do it:

1. In the search bar, type “Firewall and Network Protection” and select it.
2. Scroll down and click on “Allow Apps on the Firewall.”
3. In the new window that opens, click on “Change Settings.”
4. Uncheck the box next to “Steam” for both private and public networks.
5. Click on “Save.”

In addition, consider disabling any installed antivirus software temporarily, as it may perform functions similar to the Windows Firewall. You can re-enable it later. After making these adjustments, restart the game to check if the error persists.

7. Check Ubisoft Account Play Status

Ensure that your Ubisoft account status is set to online mode. If your Ubisoft account is offline, the game may remain stuck in offline mode, preventing progression. Check your Ubisoft account status and switch it to online mode.

8. Ensure Hidden File Status

If your Steep game file is in the Steam hidden folder, it can lead to errors. Check for hidden files in Steam and remove them. To remove a file from the hidden games list, go to your Steam account, select the “View” tab, choose “Hidden Games” from the drop-down menu, locate the Steep game, right-click on it, and select “Manage.” From the window that appears, click on “Remove From Hidden.” Now check if you can play the game without encountering any issues.

9. Ensure Complete Game Download

Another potential reason for the game being stuck in offline mode is that it might still be installing and downloading the next module. Wait until the game finishes downloading and installing the entire game. Avoid interrupting the process until it completes, and you should be able to play Steep without encountering the offline mode stuck issue.

10. Try Playing Steep Later

If the error persists, properly close the game, wait for a few hours, or try launching it the next day. It may seem illogical, but giving the system and game file a break before relaunching can fix technical or hardware glitches. If none of the methods mentioned above work for you, contact Ubisoft customer support for further assistance in resolving the Steep offline mode stuck issue. In the meantime, keep an eye on the game status, as it may become available at any time.

Dealing with the Steep offline mode sticking problem can be a source of frustration for devoted fans of the game. By following the troubleshooting steps provided in this guide, you’ll be able to resolve the issue and get back to enjoying Steep without any interruptions. Remember to verify your internet connection, check the server status, review your game console’s network settings, disable VPN and proxy servers, delete stored data, adjust Windows Firewall settings, check your Ubisoft account’s play status, confirm the hidden file status, ensure the game is fully downloaded, and consider trying to play Steep at a later time if needed. By taking these measures, you should be able to overcome the offline mode sticking problem and have a smooth gaming experience with Steep.


Q: What should I do if none of the troubleshooting methods work for me?

A: If none of the methods mentioned in the article work for you, it is recommended to contact Ubisoft customer support for further assistance in resolving the Steep offline mode stuck issue.

Q: Can the Steep offline mode stuck issue be specific to certain game stations or regions?

A: Yes, the Steep offline mode stuck issue might be specific to certain game stations or regions. Reach out to other users in the community forum to see if they are experiencing the same issue.

Q: Should I wait for the game to finish downloading and installing before playing Steep?

A: Yes, it is recommended to wait until the game finishes downloading and installing the entire game before playing Steep to avoid encountering the offline mode stuck issue.

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