How to Fix / Solve PS4 Error Code WS-37117-9

How to Fix PS4 Error Code WS-37117-9

How to Fix PS4 Error Code WS-37117-9

News: If you’re using a PlayStation 4, you might have come across the PS4 Error Code WS-37117-9 when attempting to access online functionalities like gaming with friends or downloading content from the PlayStation Store. This error is a frequent occurrence and can prove to be quite vexing. It has garnered significant attention on social media, indicating that it is a prevalent issue.

Possible Causes Of PS4 Error Code WS-37117-9

1. Network Connection Issues

PS4 Error Code WS-37117-9 primarily stems from a compromised network connection, typically caused by a weak or unstable internet connection. When your internet speed is sluggish or unreliable, you’re likely to encounter this error while attempting to access online features on your PS4 console.

2. Server Maintenance Or Outage

Another potential trigger for this error is server maintenance or an outage. If the PlayStation Network (PSN) is undergoing maintenance or currently experiencing service disruptions in your vicinity, it can lead to the appearance of this error code when you try to establish a connection with the network.

3. Firewall Or Router Settings

Router or firewall configurations can also be at fault for this error. If your router is obstructing the necessary ports essential for PSN connectivity, it can result in the error code appearing when you attempt to establish a connection to the network.

4. PSN Account Issues

Your PSN account may also be the cause of the error. If there are issues with your PSN account, such as an unpaid balance or a ban, you may encounter the error code when trying to access online features on your PS4 console.

5. Console Software Issues

Finally, software issues on your PS4 console may cause the error code. If there are problems with the console’s firmware or system software, you may experience the error code when trying to access online features.

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How To Fix PS4 Error Code WS-37117-9

Step 1: Check Your Network Connection

When faced with PS4 Error Code WS-37117-9, your initial step should be to assess your network connection. Verify that your PS4 is properly connected to the internet and that your network settings are accurate. You can accomplish this by navigating to Settings > Network > Set Up Internet Connection and adhering to the on-screen instructions.

Once you’ve inspected your network connection, it’s advisable to test your internet connection for its functionality. You can perform this test by navigating to Settings > Network > Test Internet Connection. If the test reveals that your internet connection is not functioning as it should, reaching out to your internet service provider may be necessary to address and resolve the issue.

Step 3: Restart Your PS4

If both your network connection and internet connection are functioning correctly, yet you still encounter PS4 Error Code WS-37117-9, attempt to resolve the issue by restarting your PS4. You can do this by holding down the power button on your PS4 until it powers off. After waiting for a few minutes, power your PS4 back on and then attempt to reconnect to the internet.

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Step 4: Update Your PS4

If restarting your PS4 does not resolve the issue, you should check to see if there are any updates available for your PS4. To do this, go to Settings > System Software Update > Update Now. If there is an update available, download and install it, then restart your PS4 and try connecting to the internet again.

Step 5: Contact PlayStation Support

In the event that none of the previously mentioned steps successfully resolve PS4 Error Code WS-37117-9, it is advisable to reach out to PlayStation Support for additional assistance. They can offer further troubleshooting guidance and help you in resolving the issue. To get in touch with PlayStation Support, visit the official PlayStation website and follow the on-screen instructions for contacting their support team.

Dealing with the PS4 Error Code WS-37117-9 can indeed be a frustrating experience. However, by diligently following the troubleshooting steps provided in this article, you can effectively address the issue and return to your PlayStation 4 gaming without hindrance. Remember to verify your network connection, perform a PS4 restart, keep your console’s software updated, and, if required, reach out to PlayStation Support for assistance. By adhering to these steps, you should be well-equipped to resolve the error and resume your gaming experience.


Q: How common is PS4 Error Code WS-37117-9?

A: PS4 Error Code WS-37117-9 is quite common and has been reported by many PlayStation 4 users.

Q: What should I do if restarting my PS4 does not fix the error?

A: If restarting your PS4 does not resolve PS4 Error Code WS-37117-9, you should try updating the console’s software and checking your network connection.

Q: Can PlayStation Support help me fix PS4 Error Code WS-37117-9?

A: Yes, if none of the troubleshooting steps mentioned in this article work, you should contact PlayStation Support for further assistance.

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