How to Fix / Solve Pokemon Home Error Code 2-ALZTA-0006

Troubleshooting Pokémon HOME Error Code 2-ALZTA-0006: How to Fix It

Troubleshooting Pokémon HOME Error Code 2-ALZTA-0006

News: Experiencing difficulties while attempting to log in to Pokémon HOME on your Nintendo Switch? Does the persistent error code 2-ALZTA-0006 leave you frustrated? Fret not, for we’ve identified a solution to this issue that will swiftly get you back to enjoying Pokémon HOME.

Pokémon Home, a cloud-based service, enables players to consolidate and manage their Pokémon from various games in a single repository. The commonly encountered error message reads: “Error Code: 2-ALZTA-0006 An error has occurred, and you are returned to the title screen.”

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Understanding Pokémon Home Error Code 2-ALZTA-0006

The error code 2-ALZTA-0006 typically manifests when attempting to access Pokémon HOME. This particular error code frequently suggests an excess of simultaneous device logins. However, in an intriguing turn of events, one of our users encountered this issue without exceeding the device limit. After reaching out to both Nintendo and the Pokémon Team support teams, the user resorted to resetting their Nintendo Switch’s internet connection, and to their surprise, this resolved the problem!

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Fixing Pokémon Home Error Code 2-ALZTA-0006

Fortunately, there are several methods you can try to fix error code 2-ALZTA-0006. Here are some solutions that have proven to be effective:

1. Force Close the App, Disconnect from WiFi, and Reopen

To begin, simply close the Pokémon HOME app, disconnect from WiFi, reopen the app using cellular data, close it again, reconnect to WiFi, and finally open the app once more. This should resolve the issue and allow you to log in without encountering the error.

2. Switch to a Secured Network

If you are currently connected to an unsecured network, such as an xfinity WiFi hotspot, consider switching to a secured network. Unsecured networks can sometimes trigger error code 2-ALZTA-0006. By connecting to a secured network, you should be able to log in to Pokémon HOME without any complications.

3. Log Out of Multiple Devices

Since Pokémon HOME is designed to work on one device at a time, logging in with multiple devices can cause synchronization issues and conflicts with the server. Make sure to log out of all devices and only log in with one device at a time.

4. Switch to Another Wi-Fi Network

Based on our research, it seems that most individuals encounter this error code due to Wi-Fi-related issues. By switching to another Wi-Fi network, you may potentially resolve error code 2-ALZTA-0006 if the problem stems from a weak or unstable internet connection. It’s possible that your current Wi-Fi network is experiencing connectivity problems, which can hinder the Pokémon Home app from establishing a stable connection to the server.

5. Update the Pokémon Home App

Updates to the Pokémon HOME app often address bugs and improve overall functionality. It’s important to ensure that you have the latest version installed on your device. To check for any updates, go to your device’s app store and search for Pokémon HOME.

6. Reinstall the Pokémon HOME App

If none of the previously mentioned solutions work for you, consider deleting the Pokémon HOME app and reinstalling it. This will remove any corrupt files or data that may be causing the error, providing you with a fresh copy of the app. After reinstalling, check if the issue has been resolved.

7. Contact Customer Support

If none of the above solutions prove successful, you always have the option to reach out to customer support for further assistance. Pokémon Home customer support can be contacted through the app or by visiting the official Pokémon Home website. For detailed support, you can visit the Pokémon Home support page at

In summary, dealing with Pokémon HOME Error Code 2-ALZTA-0006 can be quite vexing. However, by following the provided solutions, you can overcome this issue and continue playing without interruptions. Whether you opt to force close the app and connect to alternate networks or reach out to customer support for assistance, there are viable options at your disposal to ensure a seamless Pokémon HOME experience.


Q: How can I fix Pokémon HOME Error Code 2-ALZTA-0006?

A: To fix Pokémon HOME Error Code 2-ALZTA-0006, you can try force closing the app, disconnecting from WiFi, and reopening the app. If that doesn’t work, you can switch to a secured network or log out of multiple devices.

Q: Can switching to another Wi-Fi network resolve the error?

A: Yes, switching to another Wi-Fi network can potentially resolve the error code 2-ALZTA-0006 if it’s caused by a weak or unstable internet connection.

Q: How can I contact customer support for Pokémon Home?

A: To contact customer support for Pokémon Home, you can use the in-app support feature or visit the official Pokémon Home website for further assistance.

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