How to Fix / Solve Error Code WS-117387-7 on Playstation 5

How to Resolve “Error Code WS-117387-7” on Playstation 5

How to Resolve Error Code WS-117387-7 on Playstation 5

Understanding the Cause of Error Code WS-117387-7

News: Playstation has emerged as a prominent contender in the gaming console market, providing gamers with a seamless and captivating gaming encounter. Nonetheless, a vexing issue referred to as “Error Code WS-117387-7” has arisen for some users when attempting to add a credit or debit card or execute transactions on their Playstation. If you’re among those grappling with this problem, rest assured, as we’ve compiled a list of potential remedies by extensively scouring numerous forums and Playstation-related subreddits.

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Solutions to Resolve “Error Code WS-117387-7” on Playstation 5

Should you encounter Error Code WS-117387-7 on your Playstation, the initial course of action involves verifying the operational status of the Playstation servers to ensure they are functioning without any hitches. You can achieve this by visiting the official Playstation website or utilizing platforms such as downdetector to ascertain whether there are any server outages or reported problems affecting their performance.

In the event that the Playstation servers are operating as expected, without any ongoing sales or events, you can attempt the following troubleshooting steps to address the error:

1. Restart your console:

At times, a straightforward restart can resolve a variety of software-related issues. To do this, power off your Playstation 5, wait for a few minutes, and then power it back on. Following the restart, make another attempt at adding your card or making a purchase.

2. Try an alternate card or payment method:

If the error continues to persist, consider experimenting with an alternate credit or debit card, or opt for an alternative payment method, like PayPal. This approach can aid in pinpointing whether the issue is associated with the card itself or potentially rooted within the Playstation system.

3. Wait and try again:

During peak usage periods, Playstation servers may experience heavy traffic, leading to temporary glitches. If this is the case, wait for a few minutes or even an hour, and then attempt the transaction again. The issue may resolve itself as the server load decreases.

If none of these workarounds solve the problem and you continue to encounter Error Code WS-117387-7, it is advisable to contact Playstation Support for further assistance and to report the error. Their dedicated support team can provide personalized guidance and solutions to help you get back to gaming without any interruptions.

Coming across “Error Code WS-117387-7” on your Playstation 5 can undoubtedly be exasperating, particularly when you’re excited about making purchases or adding a card for a seamless gaming experience. Nevertheless, by adhering to the aforementioned procedures, such as verifying server status, rebooting your console, and exploring different payment options, you stand a good chance of remedying the issue and relishing uninterrupted gameplay on your Playstation 5. Should the problem persist, don’t hesitate to reach out to Playstation Support, as they are well-equipped to address technical challenges and offer appropriate solutions. Enjoy your gaming sessions!


Q: What is Error Code WS-117387-7 on Playstation 5?

A: Error Code WS-117387-7 is an error encountered by Playstation 5 users when trying to add a credit or debit card or make purchases on their Playstation.

Q: Why does Error Code WS-117387-7 occur?

A: This error is most commonly encountered when users have recently purchased a new PS5 or during periods of high traffic on Playstation servers, such as during sales, events, or festivals.

Q: What should I do if the workarounds don’t solve the issue?

A: If none of the suggested workarounds resolve the Error Code WS-117387-7, it is recommended to contact Playstation Support for further assistance and reporting the error.

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