How to Fix / Solve Error code 19005 on Star Citizen

How To Resolve “Error Code 19005” On Star Citizen Game

How To Resolve Error Code 19005 On Star Citizen Game

News: Star Citizen, a widely acclaimed space exploration game, has enraptured gamers globally. Nevertheless, just like any other game, players may run into glitches and issues that can interrupt their gaming enjoyment. Among these issues is “Error Code 19005,” which presents a message stating, “Account Login Failed, Please verify your login credentials and try again. This was encountered during the phase of Hub Authentication.” In the following article, we will explore the potential origins of Error Code 19005 and furnish remedies to assist players in surmounting this obstacle and resuming their odyssey within the vast expanse of the Star Citizen universe.

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What Causes Error Code 19005 On Star Citizen Game

Error Code 19005 is a message typically encountered during the Hub Authentication phase of Star Citizen. It commonly arises due to unverified login credentials, leading to an unsuccessful login attempt. Various factors can contribute to Error Code 19005 in Star Citizen, which include:

1. **Star Citizen Game Server Downtime:** At times, the game server may experience downtime or become overwhelmed, rendering it incapable of handling a large influx of user logins concurrently.

2. **Minor Glitches within the Star Citizen Game Application:** Occasionally, the game application itself may contain minor glitches or bugs that trigger Error Code 19005.

3. **Network Connectivity Issues:** Connectivity problems or issues with the player’s internet connection can also play a role in the occurrence of Error Code 19005.

4. **Communication Problems between Star Citizen Game Client and Server:** Errors in the communication between the game client and the server can result in the display of Error Code 19005.

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How To Fix Error Code 19005 On Star Citizen Game

If you encounter Error Code 19005 in Star Citizen, you can follow these troubleshooting steps to resolve the issue:

1. **Check Star Citizen Game Server Status:** First and foremost, verify the status of the Star Citizen game server. You can visit a website like “” to check for user reports of ongoing issues affecting the game system. If the server is down or overloaded, you may need to wait until the load decreases or until the issue is resolved by the Star Citizen team.

2. **Logout and Login to Star Citizen:** If you’ve enabled the “keep me logged in” option or have left the Star Citizen Game Application open for an extended period, try logging out and closing the application. After some time, log in again to see if the Error Code 19005 issue is resolved.

3. **Relaunch Star Citizen:** Occasionally, relaunching the Star Citizen game can help resolve glitches or conflicts that may have occurred during an update. Close the application, restart the game, and ensure your internet connection is stable. This may resolve Error Code 19005 and allow you to log in successfully.

4. **Clear Cache and Restart Your Device:** Clearing your device’s temporary files and the Star Citizen Game’s user folder can resolve login-related issues. Navigate to the Star Citizen Game folder in your PC (default path: C:\Program Files\Roberts Space Industries\StarCitizen\LIVE), delete the “USER folder,” and then properly shut down and restart your system. This clears any incorrect or corrupt cache data. Afterward, launch Star Citizen and attempt to log in to check if the error persists.

5. **Verify Star Citizen Game Files in Steam (If Applicable):** If you have the game installed through Steam, verify the integrity of the game files to ensure they are not corrupted. Open the Steam client, go to your Library, right-click on Star Citizen in the list, select “Properties,” navigate to the “Local files” tab, and click “Verify Integrity of the game files.” Steam will compare the game files to the correct versions and repair any corrupted files. After verification, reopen the game and try logging in again.

If none of these solutions work and you still encounter Error Code 19005 during login, you may need to consider uninstalling the game completely and then reinstalling Star Citizen.

Dealing with Error Code 19005 in Star Citizen can indeed be vexing, but by diligently following the troubleshooting steps outlined above, you can surmount this issue and get back to enjoying the game without interruptions. Keep in mind to stay informed about the server status, perform log in/log out procedures, relaunch the game, clear cache, and verify game files when needed. If all else fails, don’t hesitate to consider a complete reinstallation of Star Citizen. Best of luck, and we sincerely hope that this guide has proven instrumental in resolving Error Code 19005 in your Star Citizen experience. Happy gaming!


Q: Why am I getting Error Code 19005 on Star Citizen?

A: Error Code 19005 on Star Citizen is usually caused by unverified login credentials or server issues.

Q: How can I fix Error Code 19005 on Star Citizen?

A: You can try checking the server status, logging out and logging in again, relaunching the game, clearing cache, and verifying game files. If these steps don’t work, you may need to reinstall Star Citizen.

Q: What should I do if none of the troubleshooting steps work?

A: If none of the troubleshooting steps work, you may need to uninstall the game completely and then reinstall Star Citizen.

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