How to Fix / Solve Error code 19003 on Star Citizen

How To Resolve “Error Code 19003” In Star Citizen

How To Resolve Error Code 19003 In Star Citizen

News:Are you encountering “Error Code 19003” during your Star Citizen gameplay? Star Citizen, a highly anticipated game, has captured the attention of gamers worldwide. However, similar to most games, players might come across disruptive errors. A prevalent issue is the “ERROR – CIG services [CODE 19003]” accompanied by a “Account Login Failed, Please verify your login credentials and try again, This was encountered during the phase of character retrieval.” In this guide, we will delve into the potential causes of Error Code 19003 and offer solutions to assist players in resolving this problem, allowing them to continue their adventure in the Star Citizen universe.

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Causes of Error Code 19003 in Star Citizen

Error Code 19003 is a message that can manifest while attempting character retrieval in Star Citizen. This error commonly materializes when a player’s login credentials fail to pass verification, leading to an unsuccessful login attempt. Various factors can contribute to the occurrence of this error:

1. Star Citizen Game server may be down:

Sometimes, the server may be overloaded and unable to handle a large number of user logins simultaneously, leading to the error.

2. Minor glitches in the Star Citizen Game Application:

Bugs or glitches in the game application can also cause Error Code 19003.

3. Network issues:

Connectivity issues or problems with the player’s internet connection can result in login failures.

4. Star Citizen Game Client failed to communicate with the server:

If there is a communication issue between the game client and the server, it can lead to Error Code 19003.

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How to Fix “Error Code 19003” in Star Citizen

If you are facing Error Code 19003 in Star Citizen, here are some steps you can take to resolve the issue:

1. Check the Star Citizen Game Server Status:

Before troubleshooting the error, check the server status by visiting the Star Citizen server status page. If there are widespread reports of the same error, the Star Citizen team should take the necessary steps to resolve it. In such cases, you may have to wait until the server load decreases or the bug is fixed.

2. Logout and Login to Star Citizen Game:

Sometimes, enabling the “keep me logged in” option or leaving the game application running for an extended period can cause issues. Logout from the game and close the application. Wait for some time and then try logging in again.

3. Relaunch Star Citizen Game:

Relaunching the game can help eliminate any glitches or conflicts that may have occurred during the recent update. Close the game completely, relaunch it, and wait for it to load. Ensure that your internet connection is stable.

4. Clear Cache and Restart Your Device:

Clearing temporary files and emptying the recycle bin can help resolve login issues. Delete the user folder from the Star Citizen Game directory on your device. After doing so, perform a proper shutdown, wait for a few minutes, and then power on your system. This will clear any incorrect or corrupt information from the Windows memory cache. Launch Star Citizen again and try logging in.

5. Verify Star Citizen Game Files in Steam:

If you have installed Star Citizen through Steam, you can use the Verify Integrity of Game Files feature to check for any corrupted files and repair them. Open the Steam client, go to your library, right-click on Star Citizen, select Properties, navigate to the Local files tab, and click on Verify Integrity of Game Files. Steam will verify the files and repair any issues it finds.

If none of the above solutions work, you may need to uninstall the game completely and reinstall Star Citizen.

Dealing with Error Code 19003 in Star Citizen can be quite vexing, but by adhering to the troubleshooting steps outlined above, you should be well-equipped to tackle the problem and get back to relishing the game. Always remember to keep an eye on the server status, try logging out and logging back in, relaunch the game, clear your cache, and, if needed, verify the game files. In the event that none of these measures yield success, you might need to resort to the last option: reinstalling the game. We trust that this article has proven beneficial in your quest to rectify Error Code 19003 in Star Citizen. Wishing you an enjoyable gaming experience!


Q: Why am I getting Error Code 19003 in Star Citizen?

A: Error Code 19003 in Star Citizen can occur due to reasons such as server overload, glitches in the game application, network issues, or communication problems between the game client and the server.

Q: How can I check the server status of Star Citizen?

A: You can check the server status of Star Citizen by visiting the Star Citizen server status page.

Q: What should I do if none of the troubleshooting steps work?

A: If none of the troubleshooting steps work, you may need to uninstall the game completely and reinstall Star Citizen.

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