How to Fix / Solve Act Unable To Access Network Data on FFXIV

How to Troubleshoot “Act Unable to Access Network Data” Error on FFXIV

How to Troubleshoot 'Act Unable to Access Network Data' Error on FFXIV

News: If you’re a fan of Final Fantasy XIV and have been enjoying the game, you’re likely no stranger to the FFXIV Act plugin and what it can do. The FFXIV Act Plugin, also known as the Advanced Combat Tracker (ACT), is a third-party tool crafted to assist players in monitoring their group’s statistics while immersed in the world of Final Fantasy XIV. It enables you to record and assess combat sequences, offering valuable insights to enhance your gameplay.

However, there are occasions when you might encounter a hiccup when trying to connect the FFXIV Act Plugin to your game. You might come across an error message that reads, “Failed: Unable to access network data due to Windows Firewall, Please disable, or add the TCP rule for Advance Compact Tracker.”

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Causes of “Act Unable to Access Network Data” Error on FFXIV

The primary root cause of the “Act Unable to Access Network Data” error typically stems from Windows firewall settings that impede the ACT plugin. Nonetheless, several other factors could lead to network data access issues, including:

1. Running an Outdated FFXIV ACT Version:
Ensure that you have the most up-to-date version of the FFXIV ACT plugin installed.

2. Firewall Configuration:
Investigate your firewall settings to confirm that they aren’t obstructing the installation of the ACT plugin.

3. Compatibility Between ACT Version and Game Version:
Verify that the version of the ACT plugin you’re using is compatible with your current game version.

4. Extension Conflicts:
Be aware that other extensions you may have installed could potentially conflict with the FFXIV ACT plugin.

5. Installation Errors:
It’s possible that an error occurred during the installation process of FFXIV ACT. Double-check your installation for any potential issues.

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Troubleshooting Steps

To resolve the “Act Unable to Access Network Data” error on FFXIV, follow these steps:

**Step 1: Check Your Internet Connection**

Ensure your internet connection is stable and working correctly. A stable internet connection is crucial for the proper functioning of the FFXIV Act Plugin.

**Step 2: Run FFXIV Act as an Administrator**

To ensure proper installation and functionality, run FFXIV Act as an administrator. Right-click on the application and select “Run as Administrator” from the security tab in the properties section.

**Step 3: Update Final Fantasy XIV**

Updating the game to the latest version can fix security-related issues. After updating the game, make sure to update the ACT plugin as well to avoid compatibility issues. Relaunch the game and check if the error persists.

**Step 4: Disable Windows Firewall**

The primary issue often lies with the Windows firewall settings. To disable the Windows firewall:

– Go to Windows Firewall by searching for it in the start menu.
– Click on “Turn off Windows Firewall” for both private and public networks.
– Additionally, you can turn off real-time protection in the Virus and Threat Protection settings.

**Step 5: Add an Exception in Windows Firewall**

If disabling the Windows firewall doesn’t resolve the issue, you can add an exception for the FFXIV game and addon files:

– Go to Windows Defender Firewall.
– Click on “Allow an app or feature through Windows Firewall.”
– Mark all the applications related to Final Fantasy XIV and the FFXIV plugin.
– Remove any files related to DFA Assist.
– Click OK to save the changes.

Make sure to also add and remove the respective files in your antivirus software. Restart your system and try accessing the FFXIV Act Plugin again.

**Step 6: Disable Extra Plugins**

If you have installed additional plugins for the Final Fantasy XIV game, they might conflict with the FFXIV Act plugin. Try uninstalling those plugins and check if the error persists.

**Step 7: Disable Game Overlay in Steam or Discord**

Enabling the game overlay option in applications like Discord or Steam can sometimes cause issues with launching the FFXIV Act Plugin. Disable the game overlay and try accessing the game again.

**Step 8: Disable VPN Connections**

If you are using a VPN connection, disable it temporarily. Mismatched location settings between the game file and the system can result in the “Act Unable to Access Network Data” error.

**Step 9: Check the FFXIV Act Plugin Setting File**

Ensure that the FFXIV Act Plugin settings for location, game path, and network settings match the settings in the game file. Improper installation or configuration of FFXIV ACT can sometimes be the cause of the error. Consult the official setup guide to ensure you have correctly installed and configured FFXIV ACT.

The “Act Unable to Access Network Data” error on FFXIV can be frustrating, but with the troubleshooting steps outlined in this article, you should be able to resolve the issue. Remember to update your game and ACT plugin, check firewall settings, disable conflicting plugins, and follow the other steps provided. By taking these actions, you will be able to enjoy a seamless gaming experience with the FFXIV Act Plugin.


Q: How can I fix the “Act Unable to Access Network Data” error on FFXIV?

A: To fix this error, you can try checking your internet connection, running FFXIV Act as an administrator, updating the game, disabling Windows Firewall, adding an exception in Windows Firewall, disabling extra plugins, disabling game overlay in Steam or Discord, disabling VPN connections, and checking the FFXIV Act Plugin setting file.

Q: Why am I getting the “Act Unable to Access Network Data” error on FFXIV?

A: The main cause of this error is typically the Windows firewall settings blocking the ACT plugin. However, there could also be other reasons such as outdated versions, compatibility issues, conflicting extensions, or installation errors.

Q: How important is a stable internet connection for the FFXIV Act Plugin?

A: A stable internet connection is crucial for the proper functioning of the FFXIV Act Plugin as it requires access to network data to provide accurate statistics and analysis.

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